Forecasting and Replenishment: a Time-Bomb Awaits.
Customer preferences have been changing; customers want personalization, on-demand product information like price deals, and exceptional customer service like 2 day delivery. For companies to be successful in this marketplace, they must adapt the way they do business to accommodate such changes. One aspect of a business, which directly relates to accommodating such change is forecasting and inventory replenishment. The real story is how market expectations have moved far beyond legacy inventory replenishment systems.